The Quality Policy of Ahed Polymer Test Laboratory, in accordance with the TS EN ISO/IEC 17025 standard for the competence of testing and calibration laboratories, is committed to following an impartial, rapid, effective, continuous, accurate, stable, reliable, and independent policy. This aligns with plans and goals, complying with current regulations and quality requirements. The laboratory pledges to provide services to its customers and governing bodies at a level and quality that meets National and International Standards.
 
Ahed Polymer Test Laboratory Management aims to:
 

• Ensure that all personnel read, understand, and comply with the Quality Policy and Objectives.
• Foster team spirit and full participation of employees in achieving organizational goals, creating the necessary working environment.
• Accurately analyze current and future stakeholder expectations and achieve the highest level of satisfaction.
• Operate in accordance with laws, regulations, and professional ethical standards.
• Protect the confidentiality of customer information and proprietary rights, ensuring the secure storage and transmission of analysis results.
• Not disclose customer information to third parties without written consent from the customers.
• Ensure all personnel embrace and implement quality policies, understand their responsibilities, and are protected from any internal/external pressures and influences that could negatively impact the quality of work and decision-making.
• Facilitate both domestic and international training for personnel to meet customer requests within the framework of relevant legislation.
• Enhance employee competencies through necessary training, participation, encouragement, motivation, and communication.
• Ensure that employees at every level do not engage in any practices that could compromise the institution's competence, honesty, or independence.
• Organize necessary work for purchases that ensure technical adequacy in procuring goods and services affecting the quality of tests/analyses.
• Fulfill responsibilities in developing, implementing, and continuously improving the quality management system's effectiveness.
• Remain open to innovations without compromising quality, and establish continuous improvement and excellence as a fundamental philosophy.
• Embrace an understanding of reliability, honesty, impartiality, confidentiality, continuous improvement, and scientific approach in all undertaken duties and services.
• Provide services of continuously increasing quality by ensuring a quality standard-compliant environment, developing existing infrastructure and human resources for sustainability.

Commit to conducting necessary activities for the adoption and implementation of these quality policies and taking internal/external quality assurance measures.